Terms of Service

Last updated: May 6, 2026

These Terms of Service (the “Terms”) form a binding agreement between you and Echo Ridge INC, a corporation organised under the laws of the State of Wyoming, United States, with its principal place of business at 2232 Dell Range Blvd, Suite 245, Cheyenne, WY 82009 (“Company”, “we”, “us”, “our”). They govern your use of safeserversetup.com (the “Site”) and every VPS hardening service you purchase from us (the “Services”). By creating an account, placing an order, or otherwise using the Services, you accept and agree to be bound by these Terms.

1. Eligibility

You must be at least 18 years old and able to enter into a legally binding contract in your jurisdiction. By using the Services you represent that you meet these criteria. If you are using the Services on behalf of a company, you represent that you have authority to bind that company to these Terms.

2. What we do

We provide manual server-hardening work performed by a human engineer. For each order, you give us the temporary login credentials for a fresh virtual private server, we connect over SSH, and we apply the configuration changes described for the plan you purchased. The exact scope of each plan is listed on the pricing page at the time of purchase and is incorporated into these Terms by reference.

3. What we do not do

• We do not develop, deploy, or manage your application code.
• We do not administer your server after delivery, monitor it, or act as your on-call team, unless a separate engagement is agreed in writing.
• We do not provide compliance certifications (for example HIPAA, PCI DSS, SOC 2) for your environment.
• We do not sell servers — you own the VPS and its billing relationship throughout.

4. Accounts

You are responsible for the accuracy of the information in your account, for keeping your password confidential, and for all activity under the account. Notify us immediately at support@safeserversetup.com if you suspect unauthorised access.

5. Your responsibilities

• You must own the VPS, or have explicit written permission from its owner, before asking us to work on it. You may not request work on a server that is not yours to modify.
• You are responsible for the accuracy of the credentials and configuration preferences you submit.
• You are responsible for maintaining your own backups. While we avoid destructive operations, you acknowledge that server hardening involves configuration changes and that having a backup is your responsibility.
• You must not use the Services in connection with any unlawful activity, spam, phishing, malware distribution, or the operation of command-and-control infrastructure.

6. Orders and delivery

An order is formed when we accept your payment. We will begin work after you submit the VPS credentials in the secure form on your order page. Turnaround windows listed on the pricing page are targets, not guarantees. If we cannot deliver within the target window we will keep you informed via the order chat. When we complete the hardening work, we will mark the order as delivered and provide you with a handover document, the new credentials, and a short security audit report.

7. Fees and payment

All prices are listed in U.S. dollars and are due in full at checkout. Payments are processed by Authorize.Net on our behalf; your card statement will show a charge from Echo Ridge INC. We do not store full card numbers. You are responsible for any taxes applicable in your jurisdiction that are not already collected at checkout.

8. Refunds

Refunds are governed by our Refund Policy, which is incorporated into these Terms by reference.

9. Credentials and confidentiality

Server credentials you share with us are treated as confidential. They are encrypted at rest, accessible only to personnel performing the work, and automatically wiped seven (7) days after delivery. You may request earlier deletion through the chat on your order page. Our broader privacy practices are described in our Privacy Policy.

10. Intellectual property

The Site, our brand, the content on it, and the handover documents we produce are protected by copyright, trademark, and other intellectual property laws. We grant you a non-exclusive, non-transferable licence to use handover documents internally for the server on which we performed work. You may not resell, republish, or repackage our materials as your own.

You retain ownership of your server, your code, and any configuration you provide to us. You grant us a limited licence to use that information only to perform the Services.

11. Third-party tools

The hardening process may install or configure open-source software (for example ufw, fail2ban, nginx, unattended-upgrades). Those tools are provided under their respective licences and we do not warrant their operation beyond the baseline configuration we apply.

12. Warranty disclaimer

We perform the Services with reasonable skill and care. However, the Services and the Site are provided “as is” and “as available”. To the maximum extent permitted by law, we disclaim all other warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and that the server will be free from all vulnerabilities. Security hardening reduces risk; it does not eliminate it.

13. Limitation of liability

To the maximum extent permitted by law:

• We are not liable for indirect, incidental, consequential, special, punitive, or exemplary damages, or for lost profits, lost data, lost revenue, or loss of goodwill, even if we have been advised of the possibility of such damages.
• Our total aggregate liability arising out of or related to the Services, regardless of the legal theory, is limited to the amount you paid us for the order that gave rise to the claim.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above may not apply to you.

14. Indemnification

You agree to defend, indemnify, and hold harmless Echo Ridge INC, its officers, directors, employees, and agents from any claim, demand, loss, or expense (including reasonable attorneys’ fees) arising from: (a) your violation of these Terms; (b) your violation of any law or third-party right; or (c) your use of the Services in a way not authorised by these Terms.

15. Acceptable use

• No requests for work on servers you do not own or are not authorised to modify.
• No use of our Services to host or operate malware, phishing infrastructure, botnet command-and-control, or any activity that violates applicable law.
• No attempt to reverse-engineer, disrupt, or probe our systems or other customers’ data.
• No harassment of our team through chat, email, or phone.

We may decline or cancel any order that, in our reasonable judgement, violates this section.

16. Suspension and termination

We may suspend or terminate your access to the Services at any time, with or without notice, if you breach these Terms, if we are required to do so by law, or if we reasonably believe your use poses a security or legal risk. Sections that by their nature should survive termination (including intellectual property, warranty disclaimer, limitation of liability, indemnification, governing law, and the general provisions) will survive.

17. Changes to the Services or Terms

We may change the Services or these Terms from time to time. For material changes to the Terms we will post a notice on the Site. Continued use after the effective date of the change constitutes acceptance. If you do not agree to the change, stop using the Services before the effective date.

18. Governing law and dispute resolution

These Terms are governed by the laws of the State of Wyoming, United States, without regard to its conflict-of-laws rules. Any dispute arising out of or related to these Terms or the Services shall be brought exclusively in the state or federal courts located in Laramie County, Wyoming, and the parties consent to personal jurisdiction and venue there. Nothing in this section prevents either party from seeking injunctive relief in any court of competent jurisdiction for the protection of intellectual property rights or confidential information.

19. General

These Terms, together with the Privacy Policy and Refund Policy, are the entire agreement between you and us regarding the Services. If any provision is found unenforceable, the remaining provisions continue in effect. Our failure to enforce a provision is not a waiver of our right to do so later. You may not assign these Terms without our written consent; we may assign them in connection with a corporate transaction. Notices to us must be sent to the address below; notices to you will be sent to the email address on your account.

20. Contact

• Echo Ridge INC — attention: Yusley Rodriguez
• 2232 Dell Range Blvd, Suite 245, Cheyenne, WY 82009, USA
• Phone: (307) 655-6731
• Email: support@safeserversetup.com
• Contact form